Frequently ask questions

Commonly asked questions by our clients and partners.

Order and Quotation

How Can I Place an order?

It is simple! Just go to the main menu and click “FTP“. Fill-up all of the required information correctly. We will take the care of your rest task.

Can I apply for a free trial?

Yes, you can! If you have many images to edit and want to check the quality before ordering, please let us know. We offer a free trial for up to 3 images. However, already there are some sample images available on our sample page that you can download and check the quality. Also, do not forget that we offer risk-free services. For instance, get your job done first, check the quality, and then pay us..

How can I receive a quotation and within how long?

Visit the quote request page. Upload your images, fill-up and submit the form. You can expect a reply within an hour. Sometimes it takes less than an hour.

What is the working schedule of Fast Clipping Path?

We are open 24 hours in a day, from Monday 7 a.m. to Sunday 7 a.m. Try us!

How long will it take for my projects to be done?

Completion time depends on the complexity and quantity of your project. We will let you know the turnaround time when receiving your order or request for a quotation. Most of the times, you can expect a delivery within 24 hours. However, smaller tasks as like 5, 10 or 20 images can be delivered in 6-12 hours. We understand sometimes the work is urgent and we will support as much as we can in these cases. Just let us know and we will give you the priority.

Is there a minimum file requirement?

There is no minimum or maximum files requirement with Fast Clipping Path, Send your images, do not worry about the volume of the file, you will get the same great result. Cause small and big both businesses are equally important to us.

What happens if I'm not satisfied with a completed image?

We are grateful to our Fast Clipping Path’s highly skilled DTP professionals. Our customers rarely find any problem with their edited images. If it happens by any chance, nothing to be worried. Write us an email and we will review all of your completed projects straightaway and will do our best to correct those in record time. Of course, this will not incur ANY extra costs for you.

How can you guarantee your work?

All of our in-house DTP professionals are highly trained in the type of work they will be doing for you. With several years of experience and customer care, Fast Clipping Path’s professionals guarantee the excellent quality of their job. We check all work up to three times before sending it to our clients and we do everything we can to build a long-term trusting relationship with you- our valuable client.

UPLOAD/DOWNLOAD

Is my FTP account safe and secure?

Yes, your FTP account is safe and it is just yours. It is secure because we create individual FTP accounts for our every single customer with unique username and password.

How will I send and receive my images?

Always we try to make it (sending and receiving) image files really easy for you. Our developers have arranged some beneficial options to upload and download your images.

Is there a maximum size limit?

No, there is no limitation on the file size or amount of pictures you want to send us. However, bear in mind that our online uploader cannot upload a file bigger than 64 MB (each file), but you can upload as many smaller files as you need at once. If you have a file bigger than 64 MB you will need to use the FTP system.

Images or Files

Are my images secure with Fast Clipping Path?

YES! 100% certainly. All of our personnel have signed a non-disclosure agreement where they committed to not taking any images out of the workplace. In addition, they are not permitted to use our customer’s images for any other personal purposes. ONLY they are permitted to use the image file just to meet their job requirements. Do not worry! Our entire system is also protected by the firewall for inbound and outbound security. In addition, we use the latest antivirus protection on our every computer.

Will my images be used for any commercial purpose?

No! Absolutely not. We guarantee that all of your images will be destroyed after completion of the project and we will never use those photos anymore. All of our personnel have signed a non-disclosure agreement where they committed to not taking any images out of the workplace. In addition, they are not permitted to use our customer’s images for any other personal or commercial purposes. So, do not worry!

What format will the final image file be?

It depends on clients requirements! Generally for clipping or retouching work, most common file format is PSD, TIFF and JPG. But if you need any specific file format like png or anything, we will provide you that.

What type of file do you accept?

We accept any kind of valid image file format. (Wither  it is Camera RAW or any other format). However, we recommend JPG files to save time if your final requirement is ok with this format. Please feel free to inform us what is the best option for you.

Price and Payment

Can I set up a weekly or monthly payment schedule?

Yes, you can choose your payment schedule. We have many clients who send us ongoing work throughout the year. If this is your case you can set up a weekly or monthly payment system. Whenever you will send us an order, we will add it to your one invoice with all of the details including date, batch number, quantity, type of service required and price. Before you pay every week or month you will be able to check if everything is okay and then make a payment.

How can you provide such low prices?

We are based in a low labor cost region, where our group of in-house skilled DTP professionals works with perfection. The accuracy and time efficiency of their work allows us to serve more clients with more competitive prices.

How can I pay for Fast Clipping Path?

First, you will receive your completed work and you will be able to revise it. Once you are happy with your completed projects, we will send you the invoice with all of the details you need to pay, including a link. We accept Paypal, MasterCard, Maestro, Visa, Visa Electron, American Express, Solo or Direct Debit. Let’s start!