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Commonly asked questions by our clients and partners.
ORDER AND QUOTATION
How Can I Place an order?
It is simple! Just go to the main menu and click “FTP“. Fill-up all of the required information correctly. We will take care of your rest task.
What is the working schedule of Fast Clipping Path?
We are open 24 hours a day, from Monday 7 a.m. to Sunday at 7 a.m. Try us!
Can I apply for a free trial?
Yes, you can! If you have many images to edit and want to check the quality before ordering, please let us know. We offer a free trial for up to 3 images. However, already there are some sample images available on our sample page that you can download and check the quality. Also, do not forget that we offer risk-free services. For instance, get your job done first, check the quality, and then pay us.
How long will it take for my projects to be done?
Completion time depends on the complexity and quantity of your project. We will let you know the turnaround time when receiving your order or request for a quotation. Most of the time, you can expect delivery within 24 hours. However, smaller tasks like 5, 10 or 20 images can be delivered in 6-12 hours. We understand sometimes the work is urgent and we will support as much as we can in these cases. Just let us know and we will give you the priority.
HOW CAN I RECEIVE A QUOTATION AND WITHIN HOW LONG?
Visit the quote request page. Upload your images, fill-up and submit the form. You can expect a reply within an hour. Sometimes it takes less than an hour.
IS THERE A MINIMUM FILE REQUIREMENT?
There is no minimum or maximum file requirement with Fast Clipping Path, Send your images, do not worry about the volume of the file, you will get the same great result. Cause small and big both businesses are equally important to us.
WHAT HAPPENS IF I'M NOT SATISFIED WITH A COMPLETED IMAGE?
We are grateful to our Fast Clipping Path’s highly skilled DTP professionals. Our customers rarely find any problem with their edited images. If it happens by any chance, nothing to be worried. Write us an email and we will review all of your completed projects straight away and will do our best to correct those in record time. Of course, this will not incur ANY extra costs for you.
HOW CAN YOU GUARANTEE YOUR WORK?
All of our in-house DTP professionals are highly trained in the type of work they will be doing for you. With several years of experience and customer care, Fast Clipping Path’s professionals guarantee the excellent quality of their job. We check all work up to three times before sending it to our clients and we do everything we can to build a long-term trusting relationship with you- our valued client.
IMAGES OR FILES
ARE MY IMAGES SECURE WITH FAST CLIPPING PATH?
YES! 100% certainly. All of our personnel have signed a non-disclosure agreement where they committed to not taking any images out of the workplace. Also, they are not permitted to use our customer’s images for any other personal purposes. ONLY they are permitted to use the image file just to meet their job requirements. Do not worry! Our entire system is also protected by the firewall for inbound and outbound security. Besides, we use the latest antivirus protection on our every computer.
WILL MY IMAGES BE USED FOR ANY COMMERCIAL PURPOSE?
No! Not. We guarantee that all of your images will be destroyed after completion of the project and we will never use those photos anymore. All of our personnel have signed a non-disclosure agreement where they committed to not taking any images out of the workplace. Also, they are not permitted to use our customer’s images for any other personal or commercial purposes. So, do not worry!
WHAT FORMAT WILL THE FINAL IMAGE FILE BE?
It depends on the client’s requirements! Generally, for clipping or retouching work, the most common file format is PSD, TIFF, and JPG. But if you need any specific file format like png or anything, we will provide you that.
WHAT TYPE OF FILE DO YOU ACCEPT?
We accept any kind of valid image file format. (Wither it is Camera RAW or any other format). However, we recommend JPG files to save time if your final requirement is ok with this format. Please feel free to inform us what is the best option for you.
IS MY FTP ACCOUNT SAFE AND SECURE?
It depends on the client’s requirements! Generally, for clipping or retouching work, the most common file format is PSD, TIFF, and JPG. But if you need any specific file format like png or anything, we will provide you that.
HOW WILL I SEND AND RECEIVE MY IMAGES?
It depends on the client’s requirements! Generally, for clipping or retouching work, the most common file format is PSD, TIFF, and JPG. But if you need any specific file format like png or anything, we will provide you that.
IS THERE A MAXIMUM SIZE LIMIT?
It depends on the client’s requirements! Generally, for clipping or retouching work, the most common file format is PSD, TIFF, and JPG. But if you need any specific file format like png or anything, we will provide you that.